Keeping the energy flowing
Meet your Cadent engineer
Working hard to keep the energy flowing.
A day in the life of Indie. Cadent gas engineer.
Our Mission
Your Gas Network
We own, operate and maintain the largest gas distribution network in the UK. We get gas to you safely, providing the energy you need to keep you safe and warm while protecting you from harm.
We know that sometimes things go wrong and that’s where Indie steps in. As a Cadent gas engineer he’s on call to come and help, whether it’s in a home, a factory, a shop or an office. And because he’s just one engineer of many, that help is on hand 24/7.
Keeping you connected
Most of us don’t think twice about the gas that flows into our properties, heats our houses and cooks our dinners, until there’s an issue.
If you smell a leak, have a loss of gas pressure or suspect carbon monoxide - we're your first point of call.
Meet Indie.
Your dedicated gas engineer.
We need energy, 24 hours a day, 365 days a year. That’s why engineers like Indie are so important.
Indie visits people who are experiencing problems with their gas supply. He, and thousands like him, cover the whole of the UK.
There when you need us
and we're still there when you don't.
It takes a special kind of person to be a Cadent gas engineer: dedicated, passionate and able to think on their feet. No two jobs are the same and steely determination is par for the course.
Our engineers listen to customers, assess situations in an efficient, safe way and above all, make you feel comfortable.
Ways the Cadent engineers
help you everyday.
Cadent engineers are on hand 24 hours a day, 7 days a week, 365 days a year to make sure you are never without the gas you need.
On hand 24/7
Pre-planned or emergency visit, we’re here when you need us.
We’re monitoring the gas network carefully so we can avoid problems.
Anticipating needs
Our extensive training scheme means engineers know all they need to and more.
Always learning
How does Indie
(and the rest of Cadent )
help you?
Keep the energy flowing
Right now, there’s a Cadent gas engineer just like Indie doing great (and sometimes life-saving) work in your local area.
We want everyone to know just how hardworking Indie and the rest of the Cadent team are. Help spread the word by sharing Indie’s day on Facebook and Twitter.
They’re the people who make it all possible.
Responds to emergency calls
We know how worrying it can be when there’s a problem with your gas supply. That’s why we’ve got dedicated individuals like Indie on hand 24/7 to respond to your emergency. This includes situations such as a gas escape or carbon monoxide leak.
Indie’s job is all about protecting life and property. He makes sure your gas supply and the appliances connected to it are safe so that you are too. Indie’s trained to support customers in vulnerable situations, he’s a Dementia Friend and he’ll do what’s needed to look after everyone in a property.
Keeps you safe and warm
Indie has lots of scheduled and emergency visits throughout the day, in which he helps people with different energy-related problems. He’s a dab hand at fixing leaks, connecting new homes to the network and making sure everything is running as it should be.
Keeps your energy flowing
Indie, the calm voice in a storm
Indie’s worked at Cadent for several years. His day starts when he receives a job, either pre-planned or an emergency call out. Indie’s role is to get there quickly, liaise with the customer and fix their gas problem.
Indie’s well versed in knowing what to do, how to do it and making sure any issues are sorted speedily with minimum fuss. A job well done for Indie is sorting out your gas problem and making sure everything is in tip top working condition – the way it should be.
It’s this knowledge and experience that means he’s the perfect person for the task at hand.
Cadent and the network
There are eight gas distribution networks (GDNs) across the UK. Each covers a separate geographical region. Cadent owns and manages four of these networks – including the West Midlands, North West England, East of England and North London.
The role of Cadent and other distribution network companies is to transport gas through its pipelines to your property.
Cadent does not sell gas – gas is owned by your gas supplier and Cadent is responsible for this gas while it is being moved through the many miles of pipe networks. Cadent works to ensure uninterrupted supply, along with dealing with leaks and fixing problems.
Most of us don’t think twice about the gas that flows into our properties, heats our houses and cooks our dinners, until there’s an issue.
If you smell a leak, have a loss of gas pressure or suspect carbon monoxide - we're your first point of call.